Frequently Asked Questions in Online Gambling

We understand how intimidating the online gambling industry can appear to newcomers. This guide will cover everything you need to know about staying safe while enjoying exciting online gambling sessions, claiming generous bonuses and promotions, which games offer the best winning odds, and much more. For new casino players, our list of online gambling FAQs is an excellent starting point.

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For decades, we have been assisting players in learning about online casinos, locating the best welcome bonuses and claiming them, and navigating the world of online gambling regulation like true professionals. Our team consists of online casino experts who devoted their time and energy to researching the industry in order to create clear, easy-to-use, and handy guides to help you navigate the growing iGaming industry like a pro.

Pulling back the curtain reveals that there is a set series of questions that new players ask and that experienced players need to be reminded of. We then decided to create a comprehensive online gambling FAQ to address all of these burning questions you may have.

To make it easier for you to find the answers you seek, we have categorized the most frequently asked gambling questions on the internet. We have collected the most important questions you may have regarding many different topics, such as Getting Started, Playing Casino Games, Claiming Bonuses and Promotions, Making Deposits and Withdrawals, and much more.

Navigate to the topic in question and read the related Frequently Asked Questions to get answers to your most pressing online gambling questions. Please feel free to contact us if you have any additional questions or concerns you want to discuss with our customer care team. We are happy to answer your questions and provide any additional information. Furthermore, we may add your topic to the frequently asked questions to assist other members of the community, so you may want to check this page occasionally.

iGaming Beginner FAQs

What is the online gambling legal gambling age?

The legal gambling age laws and regulations differ from one country to another but generally, anyone who is at least eighteen years old can engage in online gambling sessions legally. In the United States, the legal gambling age is twenty-one years old.

Are online gambling activities legal?

This also depends on your country of residence. In many countries in the world, online gambling is perfectly legal. Before you start your real money gambling sessions, you want to check your local gambling laws and regulations to make sure that engaging in these activities will not lead to any legal troubles. Online casinos you find recommended here do operate legally.

How do I register for an account at an online casino?

The process of registering for an account at an online casino is usually straightforward. You click on the Register or Sign Up tab on your casino’s homepage, finish your registration form, and verify your account to get started.

How do I get in touch with customer care agents?

Most online casinos offer multiple customer care contact options, including Live Chat features that generally work around the clock. Casinos also assist their customers via phone and email.

Can I register for multiple accounts at the same online casino?

No, you cannot register for multiple accounts at the same online casino. As you know, the process of registering for an account at an online casino involves providing your personal and banking info, and using the same info two times is not allowed.

Can I register for multiple accounts at different online casinos?

Yes, nothing is stopping you from registering for multiple accounts at different online casinos. In fact, you can join and play at as many online casinos as you want. However, to avoid overspending, you should not register and play at more than four iGaming sites.

Can I enjoy online gambling sessions with a lower-speed Internet connection?

While it is generally recommended to enjoy online gambling sessions on a device with a stable Internet connection, the connection does not have to be the fastest in the world for you to enjoy hassle-free gambling sessions. At the same time, it is better to have a higher-speed Internet connection when playing live dealer casino games as they require more data usage.

FAQs About Casino Games

Can I rely on different betting systems when gambling online?

All online casino games you find at online casinos rely on luck more than skills. With this being said, relying on different betting systems to boost your winning odds may not work, at least in the long run.

Are free online casino games available?

Yes, the vast majority of modern online casinos, including those featured as recommended here, let you play most of their RNG-powered casino games in free mode. To play free casino games, you can also use your free spins bonuses.

What are the best casino games I can play online?

This depends on your preferences. Online casino games come in many different shapes and sizes. You can play table games, slots, live games, or specialty games, it is entirely up to you. To find which games work best for you, you may want to test different gaming categories.

How does the casino edge work?

All online casino games come with their casino edge and the house edge is the small margin by which the casino is certain to win over time. This particular margin is created by clever casino software and not cheating as some players believe. It is also worth noting that every game favors the casino to some degree.

What is RTP in casino games?

Return to Player or RTP for short tells you at rate which an online casino game pays back to punters over a certain time. Online casino games with an RTP rate of 95% have a casino edge of around 5%.

What is RNG in casino games?

Random Number Generator or RNG for short is a special casino software that determines the outcome of each gaming session. RNGs powering online casino games also determine payouts and other gaming rules that relate to the fairness of your gaming sessions.

How do live dealer casino games work?

When you enjoy gaming sessions on live dealer casino games, you play against real dealers. Live dealer casino games also rely on the actual casino equipped and their gaming sessions are streamed to your gaming device in real-time.

Can I legally count cards when playing table games?

Contrary to popular belief, counting cards is not considered illegal but it is not something you want to do. When enjoying online casino gambling sessions, counting cards is not possible as decks are automatically shuffled after each gaming round.

How do progressive jackpots work?

A progressive jackpot is a larger-than-average jackpot as it grows in value over time. More specifically, a portion of all players’ bets goes towards progressive jackpots’ prize pools. Needless to say, progressive jackpots can grow to reach staggering amounts.  

FAQs About Casino Bonuses and Promotions

How do wagering requirements on casino bonuses work?

Most online casino bonuses come attached to wagering requirements and these tell you how many times you need to wager through bonus to be able to get your bonus winnings. Wagering requirements are set to prevent any potential bonus abuse.

How do online casino loyalty programs work?

Loyalty programs are specifically designed to reward the most loyal customers. Loyalty programs generally offer a huge range of special rewards and perks in the form of comp points, birthday bonuses, or bigger reload bonuses. Most online casino loyalty programs are tiered-based.

Do I have to benefit from online casino bonuses and promotions?

No, you do not have to take an online casino bonus if you do not want to. At the same time, we recommend you benefit from bonuses and promotions when they are attached to fair terms and conditions to boost your bankroll and extend your gaming time.

Are bonuses and promotions accessible at all online casinos?

While not all online casinos have bonuses and promotions, all of the casinos featured in our recommended list offer special bonus incentives in different forms, such as welcome and free spins offers.

How do match deposit bonus offers work?

When you claim a match deposit bonus, the casino matches your qualifying deposit up to a certain percentage. For instance, if you get a 100% bonus valued up to 50 credits, you get up to 50 credits to play with on top of your qualifying deposit.

How do free spins bonuses work?

Free spins bonuses give you a number of bonus spins to use on certain slot games. Free spins bonuses may be offered for free if they fall into the category of no deposit bonus offers.

FAQs About Making Deposits and Withdrawals

Is it possible to make Bitcoin payments at online casinos?

Yes, many online casinos that are crypto-gambling-friendly let you make Bitcoin deposits and withdrawals. Many players also prefer making Bitcoin withdrawals as they are usually processed the same day and do incur any commission fees.

Do commission fees apply to online gambling transactions?

This depends on your chosen online casinos and the payment service you use. Generally speaking, payment commission fees range between 1.5% and 3.5%. At the same time, some online casinos have fixed commission fees.

Do online casinos accept deposits via credit cards?

Yes, the vast majority of online casinos let you fund your account using your credit or debit card.

Can I make deposits and withdrawals using the same payment service?

This depends on the service you want to use. Generally, credit and debit cards can be used for making deposits and withdrawals. At the same time, certain payment options, such as prepaid cards, can only be used to fund your online casino account. To find out more, head to our banking page.

How many days does it take for casinos to process withdrawal requests?

Withdrawal pending times differ from one service to another. For instance, withdrawals via credit and debit cards usually take up to seven business days to be approved and processed. Crypto withdrawals are generally processed within one hour, while e-wallet withdrawals are generally processed within five working days.

Is using e-wallet payment options safe?

E-wallets are among the safest online casino payment options. E-wallets function very similarly to prepaid cards, but unlike prepaid cards, e-wallets can be used to make withdrawals. The most popular services of this kind have advanced safety measures, so they are safe to use.

Can I make online casino payments in my native currency?

The vast majority of reputable online casinos have multi-currency banking systems in place, so chances are you will find an online casino that lets you make payments using your native currency. If you can play in your native currency, you do not have to worry about currency exchange fees.

FAQs About iGaming Regulation

What is the main responsibility of online gambling regulators?

Online gambling regulators are legal authorities that operate in different countries which have legalized online gambling activities. These online gambling regulators are responsible for making sure that all online casinos operate according to the laws and regulations enforced in the region. The same regulatory bodies are responsible for protecting all members of the local iGaming community.

Do online casinos offer fair gaming sessions?

While not all online casinos guarantee the fairness of your gaming sessions, those featured here as recommended do make sure you get to enjoy fair play at all times. Their casino software is regularly audited for fairness.

Why is it important to choose and play at licensed online casinos?

The online gambling industry has been transformed by licensing and regulation. Licensed casinos can demonstrate that they are financially capable of paying out any size jackpot, that they have agreements with local banks and other financial institutions, and that their payouts are regularly audited for accuracy and fairness.

FAQs About iGaming Safety

What should I do if I forget my casino account credentials?

If you somehow forget your online casino username and password, you should get in touch with your casino’s customer care department. They will help you access your account by resetting your credentials. Keep in mind you will be asked certain questions so that they can confirm you are the owner of the account you want to access.

Do I have to verify my newly opened online casino account?

Yes, most online casinos require you to verify your newly created online casino account, either via email or SMS. This is a standard procedure and nothing to worry about.

Do online casinos compromise my personal information in any way?

No, reputable and licensed online casinos will never compromise your personal or financial information. Licensed online casinos would never do any that would negatively impact their reputation and selling your personal data is definitely one of those things.

What do casinos do to protect my personal data?

Reputable online casinos rely on a wide range of safety and security measures to make sure your personal info stays safe at all times. One of the most advanced technologies they use is SSL data encryption technology which most banks and financial institutions also rely on.

Can I rest assured that online casinos will protect my funds?

You have nothing to worry about when it comes to the safety of your funds when you register and play at a licensed online casino. Licensed online casinos employ all the most advanced safety and security measures to make sure your hard-earned funds remain safe in your online casino account.

FAQs About Casino Software

Can I enjoy online gambling sessions if I do not download and install any casino software?

Yes, of course. The vast majority of online casinos are instant-play iGaming platforms which means you get to play your favorite casino games directly in your web browser, with no need to download casino software to get started.

Do online casinos have safe software?

Yes, reputable online casinos employ safe casino software which is empowered with the most advanced SSL data encryption technology. Casino software used by reputable iGaming brands also operates according to all of the different iGaming safety protocols.

Will casino software work on my iOS-powered devices?

Yes, you will have no issues with gaming on your iOS-powered device when you download and install the advanced casino software.

Can I enjoy online gambling sessions on the go?

Yes, all of the most reputable online casinos offer advanced mobile casino apps for iOS and Android devices. In addition, you can enjoy mobile gambling sessions in instant-play mode.

Online Gambling Dictionary

Online gambling is such an exciting topic, packed with jargon, special terms, and player lingo that usually takes years of playing to truly understand. With our handy dictionary of online casino terms, you will not have hard time understanding the most commonly terms and jargon used by online casino players.

Gambling Glossary

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